Tips for First Responders / Traumatic Brain Injury
 

Be sure they can see your face when you speak.

Stand about 2 to 5 feet away from them.

Make sure they are in a comfortable position, such as sitting down.

Reduce distractions such as noise from televisions or radios.

Make sure to get their attention before you start talking.

Speak slowly, simply and clearly.

Talk about subjects that are of a personal nature, or of specific interest to the person.

Stay on one subject at a time. Avoid jumping from one topic to another.

Use short, complete sentences.

Pause between sentences.

Repeat and reword or rephrase what you say.

Use gestures and facial expressions to help illustrate what you’re saying.

Allow time for responses. Don't rush the person.

Pay attention to their facial expressions and body language. Are they interested, happy, bored, upset, sad, worried or impatient?

Treat them with respect. Remember, they are able to understand more than their ability to communicate indicates. Include them in your conversations.

Allow for rest periods. Reduce stimulation and activity when they are tired.